{"id":1294,"date":"2020-09-15T11:56:26","date_gmt":"2020-09-15T09:56:26","guid":{"rendered":"https:\/\/www.kasteelvalkenburg.nl\/frequently-asked-questions\/"},"modified":"2022-05-26T09:50:34","modified_gmt":"2022-05-26T07:50:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.kasteelvalkenburg.nl\/en\/plan-your-visit\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Frequently asked questions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to make a reservation for a tour of the Velvet Cave?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, you only need to make a reservation for a tour of the Velvet Cave if you plan on visiting with a large group.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan visitors bring dogs to the Velvet Cave and the Castle ruins?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, dogs are welcome in the caves and at the ruins.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the Velvet Cave and the Castle ruins accessible for manual or electric wheelchairs\/wheeled frames\/buggies?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The Velvet Cave is fully accessible to manual and electric wheelchairs\/wheeled frames\/buggies. However, the Castle ruins are only partially accessible with manual and electric wheelchairs\/wheeled frames\/buggies.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the Velvet Cave and the Castle ruins open every day?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, the Velvet cave and Castle ruins are open seven days a week. However, the opening hours differ per period. To be sure, check<\/span>\u00a0opening hours<\/a> and times of the tours.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAt what time do the tours of the Velvet Cave start?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This differs per period. Guided tours start either continuously, every hour, or at three specific times. To be sure, check <\/span>opening hours<\/span><\/a> for the times of the tours.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long are tours of the Velvet Cave?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Each tour of the cave is between 50 and 60 minutes long. Then, you will exit the cave at the Castle ruins, which you can visit at your leisure.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the Velvet Cave and the Castle ruins accessible to the disabled?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, both are accessible to the disabled. Wheelchairs are also available at both the Velvet Cave and the Castle ruins. There is a toilet for the disabled at both the Velvet Cave and at the Castle ruins<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan people visit the Velvet Cave without joining a guided tour?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No. Due to safety reasons, visitors can only enter the Velvet Cave with a tour guide.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan people visit the Velvet Cave and the Castle ruins separately?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can visit the Castle ruins separately. For the Velvet Cave, we only sell tickets that include entrance to the Castle ruins because the tour ends at the Castle ruins.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo discounts for people over 65 or students apply to tickets for the Velvet Cave or the Castle ruins?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, we do not offer discounts for people over 65 or for students.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the temperature in the Velvet Cave?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The temperature in the Velvet Cave is always twelve degrees Celsius. We recommend that you take this into account and dress accordingly.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the Museumkaart (museum card) grant entry to the Castle ruins and Velvet Cave?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can enter both the Velvet Cave and the Castle ruins for free with the Museumkaart.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere are parking facilities for the Velvet Cave and the Castle ruins?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Visitors can park their cars in the multistorey car park Parking \u2019t Centrum (Daalhemerweg 8, Valkenburg) or at parking spaces on Daalhemerweg. Paid parking applies at both locations. Buses can park at Parking Geulpark (Geulpark 8, Valkenburg) or Parking Holland Casino (Cauberg 28, Valkenburg).<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich payment options are available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
    \n
  • You can pay by cash or by card at the Velvet Cave ticket office.<\/span><\/li>\n
  • At the Castle ruins ticket office, you can only pay by card.<\/span><\/li>\n
  • Credit cards<\/span><\/li>\n
  • Invoices paid in advance (only for reservations; \u20ac15.00 reservation and administration costs apply)<\/span><\/li>\n<\/ul>\n

    We do not accept:<\/p>\n

      \n
    • Cheques<\/li>\n
    • Foreign currency<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Frequently asked questions Do I have to make a reservation for a tour of the Velvet Cave? No, you only need to make a reservation for a tour of the Velvet Cave if you plan on visiting with a large group. Can visitors bring dogs to the Velvet Cave and the Castle ruins? Yes, dogs […]<\/p>\n","protected":false},"author":1,"featured_media":1502,"parent":1922,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1294","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFrequently asked questions - Castle Ruins & Velvet Cave<\/title>\n<meta name=\"description\" content=\"Read answers to the most frequently asked questions about the castle ruins and velvet caves in Valkenburg, from visiting to history and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kasteelvalkenburg.nl\/en\/plan-your-visit\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - 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