Frequently asked questions
No, you only need to make a reservation for a tour of the Velvet Cave if you plan on visiting with a large group.
Yes, dogs are welcome in the caves and at the ruins.
The Velvet Cave is fully accessible to manual and electric wheelchairs/wheeled frames/buggies. However, the Castle ruins are only partially accessible with manual and electric wheelchairs/wheeled frames/buggies.
Yes, the Velvet cave and Castle ruins are open seven days a week. However, the opening hours differ per period. To be sure, check opening hours and times of the tours.
This differs per period. Guided tours start either continuously, every hour, or at three specific times. To be sure, check opening hours for the times of the tours.
Each tour of the cave is between 50 and 60 minutes long. Then, you will exit the cave at the Castle ruins, which you can visit at your leisure.
Yes, both are accessible to the disabled. Wheelchairs are also available at both the Velvet Cave and the Castle ruins. There is a toilet for the disabled at both the Velvet Cave and at the Castle ruins
No. Due to safety reasons, visitors can only enter the Velvet Cave with a tour guide.
Yes, you can visit the Castle ruins separately. For the Velvet Cave, we only sell tickets that include entrance to the Castle ruins because the tour ends at the Castle ruins.
No, we do not offer discounts for people over 65 or for students.
The temperature in the Velvet Cave is always twelve degrees Celsius. We recommend that you take this into account and dress accordingly.
Yes, you can enter both the Velvet Cave and the Castle ruins for free with the Museumkaart.
Visitors can park their cars in the multistorey car park Parking ’t Centrum (Daalhemerweg 8, Valkenburg) or at parking spaces on Daalhemerweg. Paid parking applies at both locations. Buses can park at Parking Geulpark (Geulpark 8, Valkenburg) or Parking Holland Casino (Cauberg 28, Valkenburg).
- You can pay by cash or by card at the Velvet Cave ticket office.
- At the Castle ruins ticket office, you can only pay by card.
- Credit cards
- Invoices paid in advance (only for reservations; €15.00 reservation and administration costs apply)
We do not accept:
- Foreign currency